frequently asked questions
PRODUCT CARE
our products are delicate and require attention and care. we advise you do not wear them when showering and are conscious that they are made from (the strongest available) elastic and will snap if pulled tightly.
RETURNS
we only accept returns in the event that a product is faulty on arrival, and unfortunately are not able to offer it as a free service whilst we are this small. please contact info@marchedesperles.com for us to approve your return, please include a photograph of your faulty item.
PRODUCT DETAIL
we strive to be as sustainable as possible, and use beads made using recycled glass where possible and use no plastic in our deliveries, with basic packaging.
DELIVERY INFORMATION
we send our products out using Royal Mail using 2nd class signed for. we send our products out once a week (on a Monday) so if you would like your products any sooner, please contact us ahead of placing your order and we will quote the updated cost.